Frequently Asked Questions (FAQ)

Have a question in regards to our event management service? if so then you are in the right place. This section focuses on the most common questions that our clients ask us. We hope that you find it extremely helpful. If your question still remains unanswered on this page then please contact our office by clicking here.

How long does an event take to set up?

Setting up awesome events is a process that requires as much notice as possible. We strongly recommend that you allow at least 1 month before the event date however as previously mentioned the more time the better. If you find yourself in a last minute rush and need our help then please contact us ASAP to see if we can help.

How much notice do you need to set up an event?

As a professional event management team we require a s much notice as possible for us to provide you with the best results and desired outcome you were looking to achieve.

Do you only offer event management in Dubai?

As well as catering to Dubai, Eventra Events also serves all the UAE. As we are based in Dubai please note that the further your event is away from Dubai, the more the cost for transportation will be. However, take note that our prices are extremely competitive so regardless of transportation costs, we may still be cheaper than our competitors.

When are payments to be made?

All payments are required 100% upfront. If this is a challenge for you then please call us to see if there is anyway of accommodating you.

What do you need from me?

There are various factors and information required for different events. We suggest that you speak to one of our experienced professional event team members to discuss your event and possibly make an appointment.

What if I change my mind regarding the event?

There are strictly no-refunds offered once the payment has been made and the work started. As a professional business we have staff and supply costs incurred for each and every event.

What if my event is cancelled?

We would appreciate as much notice as possible if your event has been cancelled for whatever reason.

Who do I contact for more information on your event management service?

You can contact us at anytime of day via our website or call our office from Sat – Thu 8am – 5pm on +9714 339 3825 to speak to one of our a experienced team members.